How to Order Custom Dress?
1. Choose custom size or standard size, then add it to the cart, click "CHECK OUT" and then you will be directed to the second page. 
2. Give us your custom measurement, color, and other requests in the note list, then we will confirm with you again when we receive your order. 
If you want to give us your custom measurement, we need the following measurement. 
bust______ cm/inch 
shoulder to shoulder :_______cm/inch (measured from back of shoulder) 
shoulder to bust:_______cm/inch (measured from middle shoulder to nipple) 
shoulder to waist:_______cm/inch (measured from the middle of shoulder to natural waist) 
shoulder to hem:_______cm/inch (measured from the middle of shoulder over the nipple to end of skirt) 
nipple to nipple:_______cm/inch 
armhole__________cm/inch (end of arm)

If you can't make sure color, you can order a fabric swatch
Please leave the style number and color name in the note list, we will confirm with you again when we receive your order. 
Delivery time is around 6-20 days now.

How long will it take to receive my order?
If you choose Rush Delivery, delivery time is Within 15-20 days including weekends. 
If you choose Norma Delivery, delivery time is around 25-30 days or even earlier (From May to Dec) 
It's Around 30 days (From January to April), it's a busy season together with the spring festival holiday, so produce time will be long.

Payment Policy
We accept payment by Paypal, Credit Card, western union, money gram, bank transfer, etc. 
If your credit card was refused, please use the following way, 
You can choose payment by credit card Through PayPal even if you don't have a Paypal account, please see the following 
Choose PayPal as your payment method and click Check out with PayPal. 
Once You're Redirected to Paypal 
1) Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit 
2) You'll then be prompted to fill in your billing and credit card information. 
3) You'll also be asked whether you want to save your information with PayPal. Uncheck the box if you don't 
want to. You'll still need to enter your email address so PayPal can send you a receipt. 
4) Click Continue to return to Checkout to review and submit your final order. 
Your payment isn't sent until you click Submit Order. 
Note: PayPal places restrictions on how often you can use its Guest Checkout feature. 
How to Contact PayPal 
If you run into any trouble or have any questions about PayPal's Guest Checkout, please contact PayPal 
PayPal's phone numbers are: 1-888-221-1161 (US), 1-402-935-2050 (if calling from outside the US)

Do you accept orders placed outside of the US?
We sure do, shipping worldwide!

What are this store's return and exchange policy? 
All dresses are made by hand work, although we can’t be careful, there might be some small problems which we can’t be avoided, but take it easy, if there are problems to make dresses the wrong size, color, or style, you will get full payment back! 
We will accept returns if there are quality problems, or wrong delivery time, we also hold the right to refuse any unreasonable returns, such as the wrong size you gave us, but we offer free alternation. 
We Don't accept returns if there are no problems with the dress!!! 
For custom orders, sorry we can't accept returning, please note this policy, because even if they are returned, we can't sell them again in the future. 
Please see the following for the list of fully refundable quality issues: 
Wrong Size, Wrong Color, Wrong style, Damaged dress made by US- 100% Refund or remake one or return 50% payment to you, you keep the dress. 
For your return or exchange to be accepted, please carefully follow our guide: 
1. Contact us within 2 days after you receive the goods 
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies to the size, incorrect style, and color, etc. 
3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise, it will not be accepted. 
4. The tracking number of the returned item must be provided together with the reference code issued. 
5. If you prefer to exchange dresses, then a price difference will be charged if more expensive. 
6. You are required to pay the shipping fee to return or exchange the dress. 
7. When you return the package to us, please pay attention to the following points, if not, customers should pay for the duty: 
we put all of our energy and mind into each dress, each of our dresses is full of love, and our long experience and skilled craftsmanship keep less return rate till now, but if there are problems, we could return all your payment. 
We will try to avoid mistakes, we know each dress is so important for each girl, and since all dresses are made by handwork, there might be a mistake, but if it is our problem, we will pay all the loss.

Shipping Policy
Shipping by FedEx, DHL, UPS, and so on. 
Delivery time is within 25-30 days for normal orders and 15-20 days for rush orders. 
We paid the insurance.
Cancellation Policy
1, unpaid order: could be canceled within 1-2 days or at once. 
2, paid less than 3 days, 50% cost of the dress and shipping cost could be returned, 
3, paid at 3-20 days, 30% cost of the dress and shipping cost could be returned. 
4, dress has been sent, can't return the payment to you.

International taxes
Most buyers from the United States do need to pay customs taxes, But buyers from other countries need to pay taxes, but generally speaking, we just wrote less price on the invoice, then you pay fewer customs taxes. 
Please take note that it's express collection charges for customs tax, it's not shipping cost, all shipping cost has been paid by us already. 
Because of taxes, if customers refuse to receive them, we can't send full payment back, it will also cause us extra taxes again if goods returned.

What's the Currency of your item.
It's US dollars.

Can We Get a discount if We order several dresses at a time?
Since most brides order 4-12 pieces of bridesmaids dresses at a time, so we have already offered wholesale price. We don't charge extra cost to do custom size and color here. 
Further more if you order several dresses at a time, shipping cost from second one to last one will be half charged.

How Can you make sure dress/shoes will be fit well?
Our dresses/shoes run true to size, if dresses are standard size, we will put them into dummy to check before sending, only dresses fit dummy well, then we can send them well. 
For custom size dresses, each dresses will be checked at least 4 times by 4 different workers before sending, we can control error less than 0.5''. 
Don't worry about measurement, there are seam allowance in both side of dresses, it could be 3'' taken in or out if measurement is not accurate. 
There are no extra cost to do custom size and color here.